If your eSIM activation seems to be stuck or taking a long time, follow these troubleshooting steps:
- Check your Internet connection. Make sure you have a stable Wi-Fi or mobile data connection, as the Internet is necessary for eSIM activation.
- Restart your device. Sometimes, a simple device restart can solve many software-related issues.
- Make sure your device’s software is up-to-date. Outdated software can lead to activation problems.
- Try the activation process again. If your device was stuck on the activation screen, cancel the process and start over.
If you’ve tried all these steps and the eSIM is still stuck on activation, please contact our support team for assistance.